What's included in the bonus digital content?
The bonus digital content will include:
- Digital versions of the ten collection cards
- A print-friendly version of the investigation form
- A plain text version of the game
- A written actual play
- A secrets guide with hints and suggestions regarding various hidden messages
- A creator commentary version of the game with trivia and design notes
Last updated: March 11, 2025 18:57
When will shipping be charged?
We will charge shipping in the post-project survey after the project closes. This allows us to get the most accurate weight of your order and the most current shipping costs. Your specific shipping fee will be based on the final weight of your order and your location. Please factor the estimated shipping costs (detailed in the project) into the total price of the reward you select.
Last updated: March 04, 2025 12:05
When will the rewards ship?
Digital copies will be distributed once the backer surveys are complete, which will be a few weeks after the campaign ends.
Bonus digital content will be distributed once it’s complete, which will be by September.
We expect the printing to be complete and to have reached us by October, at which point physical rewards will be distributed.
Last updated: March 04, 2025 12:05
Will I have to pay customs fees?
That depends on the cost of the reward and the laws in your specific country. Please assume that you will have customs fees to pay for your package to be delivered.
Last updated: March 04, 2025 12:06
How do you ship?
We ship via USPS. For US-based backers that means your package will be delivered to you mailbox by your mail person. For international backers that means that our US Postal Service gets the package to your country and then your local post delivers to you.
If USPS is not a good option for you for whatever reason, please send us a message at [email protected] so we can arrange alternative shipping. Additional fees may apply.
Last updated: March 04, 2025 12:07
Can I add on items that aren't included in one of the reward packages?
Yes! You can add any of the individual items from the project as an add on to your order after you make your pledge. All add-ons will be at the crowdfunding pricing.
Last updated: March 04, 2025 11:56
How do I qualify for the cross-collab incentives?
You have to back both this campaign and Greeting Games by TTRPGkids at physical purchase levels before both campaigns end to qualify for the special cross-collab incentives.
Last updated: March 11, 2025 18:40
Can I get a refund?
You can request a refund within 2 weeks of the end of the funding campaign. The project ends on April 3, 2025, which means you have until April 17, 2025, to request a refund. After that date, we cannot provide a refund unless it is to refund damaged or lost rewards during fulfillment.
Failing to provide your shipping address, not paying for shipping, or not paying for VAT/tax will not warrant a refund.
Last updated: March 11, 2025 18:38
Can I buy multiple copies?
Yes! You can add copies as Add-Ons.
Last updated: March 04, 2025 11:59
How can retailers buy copies?
As a retailer, you can purchase copies using the Retail Tier pledge level and add-on.
Last updated: March 04, 2025 11:59
How do I get in touch with you?
You can message us from within BackerKit or you can send us an email at [email protected].
Last updated: March 11, 2025 18:57
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.